Delivery Policy

Shipping Policy

Hong Kong、Macau、Taiwan - SF Express

Door to door delivery: The products will be delivered by S.F. Express to the address stated on your order information.

Self-collection: The products will be delivered by S.F. Express to your selected S.F. Express Stores for your collection.

Hong Kong
Free shipping on orders over HKD 650 (after discount is applied)

Macau
Free shipping on orders over HKD 750 (after discount is applied)

Taiwan
Free shipping on orders over HKD 850 (after discount is applied)

International Shipping:

Canada
Free shipping on orders over HKD2000 (after discount is applied).

Please contact us for shipping to other destinations

International orders will be delivered by shipments from Fuuffy.
Expect delivery at least 7-11 business days from your order date.

Taxes and Duties

International orders may be subject to taxes and duties. Please check with your country’s tariff regulations.

We ship your package DDU(Delivered Duty Unpaid). Thus, we only calculate product price during checkout.

All applicable customs and taxes are the responsibility of the customer.

Customs authorities require that we state the value of your order directly on your package(s).

Customs authorities have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

Product price do not include custom or tax (including VAT). You are responsible for payment of any such import duties and taxes.

For more information, we suggest you contact your local customs office and other relevant parties before placing your order.

Shipping Instructions

(a) Orders will be shipped within approximately 7-14 business days after placement (excluding the day of ordering), excluding public holidays.

(b) If there are a large number of orders during holidays or due to force majeure events, shipments may be delayed.